STORE POLICY

Customer Care

CUSTOMER CARE SECTION

 

To Contact Us Directly:

email us baysidebrazilian@gmail.com
 

If you would like to find out more on our treatments please visit baysidebrazilian.com.au  

Follow us on social media - Facebook & Instagram @baysidebrazilianmelbourne

 

 

 

 

RETURNS POLICY

 

Items must be faulty to claim a refund, return or exchange. Credit or refund policy requires proof of faulty product or damaged goods. At F + B  we take the utmost care in packaging each individual product, so that each item will ensure a safe transit & mitigate any damage caused by transportation. Only items purchased on the F + B website can be returned to F + B by Bayside Brazilian. Items purchased from another store, specialty retailer or elsewhere must be returned to their original point of purchase. Returning without notice to our Bayside Brazilian store will void your refund. We are happy to offer a store credit, exchange, or refund on a faulty/damaged item you've purchased from us - simply contact us within 14 days of your order date. Please note, products that have been opened & directly used, do not fall under our 14 day return policy for hygiene & safety reasons. Should you make an error when ordering online, F + B will gladly exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.

 

SHIPPING POLICY

Delivery Locations

F + B make deliveries Australia Wide

If your delivery method is made by Australia Post your order can be expected to be delivered within 3 - 5 days Regular Postage at $8.99. Express Postage is available with a expected delivery of 1 - 3 days at $13.99

*FREE Express Postage Delivery for ALL Orders over $150

 

Privacy & Safety

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

baysidebrazilian@gmail.com

Shop 1/487 Highett Rd

Highett, 3190

0422 508 504  

© 2023 by F & B by Bayside Brazilian. Proudly created with Wix.com

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